Terms & Conditions
Effective Date: January 1, 2024
This website is operated by Heed Agency LLP (“we,” “our,” or “us”). By accessing or using our website or services (“Service”), you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using the Service.
Use of the Website and Services
By using our website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or legal guardian. You agree not to use the website for any unlawful or prohibited purpose, including distributing malicious software, spamming, or attempting unauthorized access to data or systems.
You must not attempt to copy, modify, reverse-engineer, or exploit any part of the website or our services without explicit written permission.
Intellectual Property
All content available on this website, including but not limited to text, graphics, logos, images, video, software, and design elements, is the exclusive property of Heed Agency or its licensors. This content is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, display, or sell any content from this site without prior written consent.
Privacy and Data Use
By using our services, you agree to the collection and use of your data in accordance with our Privacy Policy. We take reasonable measures to protect your information, but we cannot guarantee complete security due to the nature of the internet.
Service Availability and Modifications
We aim to provide uninterrupted access to the website and our services, but we do not guarantee availability at all times. Maintenance, updates, or unforeseen technical issues may result in temporary downtime. We reserve the right to modify or discontinue any part of the Service without notice.
Third-Party Links and Content
The website may include links to third-party websites or content that are not owned or controlled by us. We do not endorse or assume responsibility for any external content or privacy practices. Use of third-party services is at your own risk.
Payments and Refunds
All pricing, billing terms, and payment schedules will be clearly communicated and agreed upon in a formal project proposal or contract prior to the start of work. In most cases, payments are non-refundable once services begin. Refunds, if applicable, will be considered based on the agreed project terms or at our discretion.
Heed Agency reserves the right to suspend work or services due to non-payment, delay in deliverables, or breach of agreement.
Client Responsibilities
Clients are expected to:
Provide accurate and timely project information
Review drafts and provide clear feedback
Adhere to agreed timelines and payment schedules
Respect the scope and boundaries of the engagement
Failure to do so may result in project delays or additional charges.
Project Timelines and Scope
All project timelines are estimated and may vary depending on feedback cycles, changes in scope, or other unforeseen delays. Significant revisions or scope changes not included in the original agreement may be subject to additional fees.
Limitation of Liability
Heed Agency will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or our services. This includes but is not limited to loss of data, business interruption, or reputational damage, even if we were advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless Heed Agency and its employees, affiliates, partners, and contractors from any claims, liabilities, damages, losses, or expenses arising from your use of the Service, your violation of these terms, or your infringement of any third-party rights.
Termination of Access
We reserve the right to suspend or terminate access to the website or services at our sole discretion, with or without cause, and without prior notice. All provisions of these terms that should survive termination will continue to apply, including ownership, disclaimers, and limitations of liability.
Changes to Terms
We may update or revise these Terms and Conditions at any time. Any changes will be posted on this page with a revised effective date. Continued use of the Service after changes implies acceptance of the new terms.
Governing Law
These Terms are governed by the laws of the Republic of India. Any disputes will be resolved under the jurisdiction of the courts located in India.
Contact Information
If you have any questions about these Terms and Conditions, feel free to reach out to us:
📩 contact@heedagency.co.in
