Privacy policy
Privacy Policy
Effective date: 01.01.2024
Welcome to Heed Agency
Heed Agency LLP (“us”, “we”, or “our”) operates this website (hereinafter referred to as “Service”). Our Privacy Policy explains how we collect, safeguard and disclose information that results from your use of our Service.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used have the same meanings as in our Terms and Conditions.
Information Collection and Use
We collect several types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:
Email address
First and last name
Phone number
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other relevant information. You may opt out at any time by using the unsubscribe link or emailing us at contact@heedagency.co.in.
Usage Data
We may also collect information sent by your browser when you visit our Service or access it via a mobile device. This may include:
IP address
Browser type and version
Pages visited and time spent
Device identifiers
Diagnostic data
Use of Data
We use your data for the following purposes:
To provide and maintain our Service
To notify you about changes
To allow interactive features when you choose to use them
To provide customer support
To gather analysis to improve the Service
To monitor usage
To detect, prevent and address technical issues
To send updates and offers (with your consent)
Legal Basis for Processing
We rely on the following legal bases for processing your data:
Your consent
A contract with you
Compliance with legal obligations
Legitimate interests such as improving user experience and service delivery
Your Rights Under GDPR
If you are in the EU or EEA, you have the right to:
Access, update or delete your Personal Data
Request rectification or restriction
Object to processing
Request data portability
Withdraw consent
To exercise any of these rights, contact us at contact@heedagency.co.in.
Service Providers
We may employ third-party companies to:
Facilitate our Service
Provide services on our behalf
Perform Service-related tasks
Analyze how the Service is used
They have access to your Personal Data only for these tasks and are obligated to keep it confidential.
Analytics and Remarketing
Google Analytics
We use Google Analytics to track website usage and improve performance. For more information, visit:
https://policies.google.com/privacy
Google Ads (AdWords)
We may use Google Ads for remarketing. You can opt out at:
http://www.google.com/settings/ads
Cookies
We use cookies to track activity and store preferences. You can instruct your browser to refuse cookies, but some features may not function.
Types of cookies used:
Session Cookies
Preference Cookies
Security Cookies
Advertising Cookies
Data Retention
We retain Personal Data only as long as necessary to fulfill the purposes outlined. Some data may be retained longer for legal or tax reasons.
Transfer of Data
Your information may be stored or transferred to systems outside your jurisdiction where data protection laws may differ. We ensure appropriate safeguards for any such transfers.
Security of Data
We use commercially acceptable measures to protect your data but cannot guarantee absolute security.
Links to Other Sites
Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies individually.
Children’s Privacy
Our Service is not directed at anyone under 18. If we learn we have collected data from children without verification, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally. We will notify you by posting the new version here. Continued use of the Service means you accept the updated terms.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: contact@heedagency.co.in
